Information policy

Delivery Method

All watch orders received before 1.00pm on weekdays will be despatched the same day to UK addresses by Royal Mail Special Delivery (subject to stock availability), which is guaranteed before 1.00pm the following day and requires a signature on receipt.

Watch straps and Kit Markers are despatched to UK addresses by Royal Mail 1st Class and Metal bracelets are sent by Royal Mail Recorded Delivery.

All watch orders outside of the UK, will be despatched by Royal Mail International Signed For delivery and require a signature on receipt.

BFPO Friendly & VAT Free Purchases

We are a BFPO friendly company and can deliver to all BFPO addresses for the same postal cost as UK addresses. All orders will be sent to the UK Distribution centre in Mill Hill to enter the BFPO system.

If you are currently serving at a BFPO address outside of the European Union (EU), you do not have to pay UK Vat and need to enter VATFREE in the voucher code to automatically deduct the VAT from your shopping cart. Any orders received using this code that are not applicable, will be cancelled as we are unable to supply within the EU without charging VAT.

Payment Options

All prices quoted are in GBP £ and are inclusive of 17.5% VAT. Our Vat Number is 723685225

We accept all major credit/debit cards for payment except American Express.

Goods remain our property until payment has been received in full.

Returns Policy

We offer a 7 day money back guarantee on all purchases provided that the returned goods are returned in the same resellable condition as they were delivered. If the goods were successfully delivered, the refund will exclude the original postage charge.